I don't think my test was scored correctly. Can I have it hand-scored?
At your request, we will hand-score your multiple-choice answer document and/or rescore your Writing Test essay. You may request to be present for a hand-scoring of your multiple-choice answer document—without access to the test questions—at one of our regional offices, but additional fees will apply.
If an error is our responsibility and requires you to retest, it will be at no fee. If the error is our responsibility and does not involve retesting, then we will send corrected score reports, without charge, to you and your high school (if you authorized reporting) and to each college or agency that received an incorrect report (if you provided valid codes).
Requests for hand-scoring must be submitted within 3 months of receiving your score report. Submit your request in writing to the address below with a check payable to ACT Records for the applicable fee:
- $40.00 multiple-choice tests only
- $40.00 Writing Test only
- $80.00 both multiple-choice tests and Writing Test essay
ACT Records
301 ACT Drive
P.O. Box 451
Iowa City, IA 52243-0451
U.S.A.
In your written request, please include all of the following:
- name as given at the time of testing
- address
- date of birth
- ACT ID from your score report
- test center (where you took the test)
- test date (month and year)
We will mail a letter to you with the results of the hand-scoring about 3–5 weeks after we receive your request. The letter will inform you whether the scores originally reported have been confirmed or not. If we find a scoring error, we will change your scores in our files and sent corrected reports to you and all previous score recipients at no charge. In addition, your hand-scoring fee will be refunded.