I don't think my test was scored correctly; can I have it hand-scored?
If you believe that a scoring error has been made, we will hand-score your multiple-choice tests for a fee of $30.00 (refundable if an ACT error is discovered). You may request to be present for a hand-scoring of your multiple-choice tests at one of our regional offices, but you must pay an additional fee.
If you believe your Writing Test has been mis-scored, you may request that your essay be rescored for a fee of $30.00. If you want both your multiple-choice tests and essay rescored, the fee is $60.00.
If an error is our responsibility and requires you to retest, it will be at no fee. If the error is our responsibility and does not involve retesting, then we will send corrected score reports, without charge, to you and your high school (if you gave your correct high school code) and to each college or agency that received an incorrect report.
To request this service, send your request to the address below as soon as possible, and no later than three months after you receive your score report.
ACT Records
P.O. Box 451
Iowa City, IA 52243-0451
U.S.A.
Please include your:
- name
- address
- date of birth
- Social Security or ACT ID number
- the location of the test center where you took the test
- the test date (month and year)
- a check payable to ACT Records for $30 (multiple-choice or essay test rescore) or $60 (multiple-choice and essay test rescore)
We will mail a letter to you with the results of the hand-scoring about 3–5 weeks after we receive your request. If we find an error, we will refund your hand-scoring fee.
We keep your original answer sheet for at least one year. However, if you have questions concerning the scoring, please contact us within three months after your test date.