Why can't a college locate my ACT scores?

Make sure you requested your scores be released to that college and you listed the correct ACT college code. The college codes you listed when you registered are shown on your score report.

ACT normally reports scores for the ACT (No Writing) within 3 to 8 weeks after the test date. Scores for the ACT Plus Writing are normally reported within 5 to 8 weeks after the test date. Please allow at least 8 weeks for a college or university to confirm receipt of your scores. If you test in a location other than the U.S., U.S. territories, or Canada, allow an additional 1 to 2 weeks for receipt for your scores.

Colleges and universities determine how often they receive scores from ACT—at least every two weeks.

Provide the admissions office with your name and Social Security number or ACT ID, and ask them to search for your scores with each identifier. Keep in mind that after they receive scores, it may take extra time for the college/university/scholarship agency to process them.

Take Note If you tested through National or International Testing and did not provide your Social Security number at the time you registered, an ACT ID was assigned to your record. This number begins with a dash and is followed by eight digits and is located at the top of your Student Report. Provide this number to the admissions office, along with your name as it appears on your report.