Contact Us

The ACT Test Customer Service

Monday through Friday, 8:00 a.m.–8:00 p.m., central time

Help with registration, scores, photos and policy questions

319.337.1270

Testing with Accommodations

Monday through Friday, 8:00 a.m.–5:00 p.m., central time
319.337.1332
 

National Standard Time with Accommodations
 

ACT Test Administration and Accommodations
301 ACT Drive, P.O. Box 168
Iowa City, IA 52243-0168
USA
 
 

National Extended Time (50% time extension)
 

ACT Extended Time National Testing,
301 ACT Drive, P.O. Box 4068,
Iowa City, IA 52243-4068
USA
 
 

Special Testing (at school): with Extended Time and/or Alternate Test Formats Available (more than 50% time extension; not at a test center)
 

ACT Special Testing
301 ACT Drive, P.O. Box 4028
Iowa City, IA 52243-4028
USA
 

Students previously approved to test with accommodations at a regularly scheduled test center can register to test again with the same accommodations from their ACT web account.

Learn more about accommodation options, eligibility, and how to submit a request at www.actstudent.org/regist/disab.


Questions or Complaints about a Test Center or Test Conditions


  • To submit a complaint please begin by telling us what happened by email before calling.
  • We will automatically initiate an investigation upon receiving your message if it is sent within two weeks of the test experience.