Contact Us

How can we help you?


General ACT Test registration, score, photo, and policy questions

Phone service available Monday through Friday 8AM to 8PM CT

  • We typically answer questions by email in 1 to 2 business days, and frequently reply much faster.
  • Telphone hold times can increase near deadlines, consider calling another time if your question can wait.
  • Phone service is available on all ACT Test weekends.
Live Chat
Email ACT
319.337.1270

Testing with Accommodations

Phone service available Monday through Friday 8AM to 5PM CT

  • National Standard Time with Accommodations
  • National Extended Time (50% time extension)
  • Special Testing (at school): with Extended Time and/or Alternate Test Formats Available (more than 50% time extension; not at a test center)

Students previously approved to test with accommodations at a regularly scheduled test center can register to test again with the same accommodations from their ACT web account.
Learn more about accommodation options, eligibility, and how to submit a request at www.actstudent.org/regist/disab.

Email ACT
319.337.1332

Questions or Complaints about a Test Center or Test Conditions

  • To submit a complaint please begin by telling us what happened by email.
  • We will automatically initiate an investigation upon receiving your message if it is sent within two weeks of the test experience.

Additional Inquiries

View a list of ACT Test related addresses.