I want to cancel my registration. Can I get a refund?
If you decide you do not want to test, your basic registration fee and any additional service fees (e.g., late registration, test center change) are nonrefundable.
Fees for optional services, however, are refundable on request if you ordered and paid for them when you registered, and if you submit a timely refund request. See ACT fees for details. Optional services include:
- Score reports for 5th and 6th college codes
- Test Information Release
- ACT writing test
To request a refund of these optional services, write "REFUND" on your unused ticket and mail it to ACT, email firstname.lastname@example.org with "REFUND" in the subject line, or write a letter including your identifying information and the test date and test option for which you registered. Label your envelope "REFUND." Refunds will be issued about 8 weeks after the test date. Refund requests for the 2015-2016 testing year received after July 31, 2016, will not be honored.
Send your request to:
301 ACT Drive
P.O. Box 414
Iowa City, IA 52243-0414