Correcting Errors on Your ACT Score Reports
Student errors
If, after you receive your score report, you find that you made a significant error in supplying information about yourself, or if you want to change your address or replace your ACT ID with your Social Security number, you may ask us to correct your record. Write to:
ACT Records, 301 ACT Drive, P.O. Box 451, Iowa City, IA 52243-0451, USA
Write within three months of receiving your score report. Enclose a photocopy of your Student Report describing the error and the requested change.
There is no fee for making the correction, but you must pay $10.00 for each corrected report you wish sent to a college, agency, or high school.
Other errors
If you think there is an error (on any information other than your test scores), write to ACT Records at the above address within three months of receiving your score report. Enclose a copy of your Student Report describing the error and requested change.
If an error is our responsibility and requires you to retest, it will be at no fee. If the error does not involve retesting, we will send corrected score reports, without charge, to you and your high school (if you authorized reporting) and to each recipient that received an incorrect report.
Hand-scoring service
At your request, we will hand-score your multiple-choice answer document and or rescore your Writing Test essay. (You may also request to be present for a hand-scoring of your multiple-choice answer document—without access to the test questions—at one of our regional offices, but additional fees will apply).
Requests for hand-scoring must be made within three months of receiving your score report. Submit your request in writing, including your name as given at the time of testing, ACT ID from your score report, date of birth, test date (month and year), and test center. Enclose a check payable to ACT Records for the applicable fee:
- $40.00 multiple-choice tests
- $40.00 Writing Test essay
- $80.00 both the multiple-choice tests and Writing Test essay
We will mail a letter to you with the results of the hand-scoring about 3–5 weeks after we receive your request. The letter will inform you whether the scores originally reported have been confirmed or not. If a scoring error is discovered, corrected reports will be sent to you and all previous score recipients without charge. In addition, the hand-scoring fee will be refunded.
To request this service, write to:
- ACT Records
- 301 ACT Drive
- P.O. Box 451
- Iowa City, IA 52243-0451
- USA