Correcting Errors on Your ACT Score Reports

Student errors

If, after you receive your score report, you find that you made a significant error in the information you supplied to us about yourself, or if you want to change your address or replace your ACT ID with your Social Security number, you may ask us to correct your record. Write to:

ACT Student Services
P.O. Box 414
Iowa City, IA 52243-0414
USA 

Write within three months of receiving your score report. Enclose a photocopy or printed pdf of your Student Report describing the error and the change you are requesting.

There is no fee for making the correction, but you must pay the applicable fee for each corrected report you wish sent to a college, agency, or high school.

Other errors

If you think there is an error (on any information other than your test scores), write to ACT Student Services—Score Reports at the above address within three months of receiving your score report. Enclose a photocopy or printed pdf of your Student Report describing the error and the change you are requesting.

If an error is our responsibility and requires you to retest, there will be no fee. If the error does not involve retesting, corrected score reports will be released to you and all previous score recipients at no charge.

Hand-scoring service

You can ask ACT to hand-score your multiple-choice responses and/or rescore your Writing Test essay. Requests for hand-scoring must be made in writing within three months of receiveing your scores. Submit your request in writing to:

ACT Student Services
P.O. Box 414
Iowa City, IA 52243-0414
USA 

Include your name as given at the time of testing, address and date of birth, plus ACT ID, test date (month and  year), and test location from your score report. Enclose a check payable to ACT Student Services for the applicable fee: 

  • $45.00 multiple-choice tests
  • $45.00 Writing Test essay
  • $90.00 both the multiple-choice tests and Writing Test essay

ACT will inform you by letter of the results of the hand-scoring about three to five weeks after receiving your request. The letter will inform you whether the scores originally reported have been confirmed or not. If a scoring error is discovered, your scores will be changed and corrected reports will be released to you and all previous score recipients at no charge. In addition, your hand-scoring fee will be refunded.

You may also request to be present for a hand-scoring of your multiple-choice respones—without access to the test questions—at an ACT-designated location. Additional fees will apply.